The following are
the customer service standards expected of
Contractors working on our projects.
-
Public safety to
be given a high priority.
-
Keep
work sites as tidy as practical.
-
Care shall be
taken to provide for satisfactory pedestrian and
vehicular passage past sites.
-
Avoid the use of
"bad" language.
-
Noise of
equipment, radios and personnel to be kept to a
practical minimum.
-
Dogs and
children should not be brought on the site.
-
Personnel
to be polite to members of the public and our
Clients, particularly when working on their
properties.
-
Care to be taken
to avoid unnecessary damage to both public and
private property.
-
Maintain a tidy
site and prevent rubbish being blown onto adjoining
properties.
REMEMBER
Our Clients are paying for the work being carried
out and should therefore be considered as a VIP.
Please discuss
these standards with your personnel and
Sub-contractors, as failure to observe them may have
a bearing on our tender selection process.
